FAQ: CUSTOMERS SERVICE
On this page dedicated to Customer Service, Painter Elisabeth Eliora Bousquet answers all questions related to the purchase of her artworks. To ask a new question, please feel free to contact the Artist!
ARE ALL YOUR ARTWORKS ON YOUR WEBSITE?
Yes, most of them.You will find the complete list under the section "Paintings For Sale".
ARE ALL YOUR PAINTINGS FOR SALE?
All my paintings whose prices are displayed on my website (under the pictures) are for sale; some will also soon be available for rental (especially for businesses, communities, etc.).
If certain prices are not displayed, it is because either:
- the paintings have been sold;
- they were entrusted to galleries or art dealers;
- they are part of my private collection.
WHAT MEANS OF PAYMENT AND DELIVERY DO YOU OFFER?
I'M INTERESTED IN TWO OF YOUR PAINTINGS, BUT I'M AFRAID THEY DON'T MATCH OLD FURNITURE. CAN YOU ADVISE ME PLEASE?
THERE'S A PAINTING I'D LIKE TO PURCHASE ON YOUR WEBSITE, BUT IT IS WRITTEN THAT IT IS UNAVAILABLE. IS IT POSSIBLE TO PAINT A COPY?
Thank you very much for your interest in my work.
However, I regret to inform you that my paintings are one-of-a-kind and that it is impossible for me to make the same canvas twice.*
I can possibly paint a new work on the same theme, or with the same range of colors, depending on what you like the most, but inspiration can hardly be ordered...
Please contact me so that we can discuss about the painting you like in more details.
Perhaps you will also find another painting you like on my website in a while?
DO YOU ACCEPT PAYMENTS BY BANK TRANSFER?
For sure! If you opt for this means of payment, please order the painting you'd like to purchase by email (the name or reference of the painting will be sufficient), so that I can send you my Bank details in return.
18. IF I PURCHASED 2 OR 3 PICTURES, WOULD I BENEFIT FROM A DISCOUNT?
Yes: 5 to 30% of the total amount, depending on the value of the paintings and the number of paintings purchased. In general, I apply -30% from 3 tables purchased on. But only if you buy them from my website. Indeed, I cannot modify the price of paintings that I've entrusted to galleries, agents or merchant websites.
For your information, I offer "web exclusives" every year in May and September. You will find more information on these special rates under the "Price List" section.
DO YOU ACCEPT CASH PAYMENTS?
No, I'm sorry. In compliance with the French legislation, it is impossible because all of my paintings cost more than 1,000 €uros each.
I HAVE SEEN YOUR PAINTINGS FOR SALE ON OTHER WEBSITES. ARE THESE COPIES?
Indeed, some of my paintings are for sale on other websites (galleries,art portals,...).
But these are not copies. All my paintings are one-of-a-kind original artworks and no reproduction is available, except in the form of fashion and decoration products.
If you were ever offered copies of my works, then it would a fraudulent attempt. Beware!